Bill Prenatt and Tom Ruwitch present "You Can't Predict Your Future...But You Can Control It".
Turn detractors into loyal promoters.
Asking for and listening to the opinion of your customers is worth its weight in gold!
Don't fly Alone - Make Sure You Have Your Fight Crew With You!
Most of us think we are good communicators just because we do so much of it. Often we are failing miserably at it and need to understand important decisions and actions are needed to succeed.