Team Tools and Techniques for Problem Solving

Effective Problem Solving Tools help your organization succeed.

Having an understanding of the following six specific team tools and techniques provide structure and an approach to addressing problems and issues within your organization. Many team facilitators and organization leaders understand some of the following tools and techniques but do they know the proper do’s and don’ts for each and how to use them?  Do they understand the benefits and procedures that make them effective?  The six team tools and techniques for effective problem solving within your organization are defined as the following:


Brainstorming is a structured group thinking activity used to help a team generate as many ideas as possible within a short period of time.

Multi-voting Polls

Multi-voting is a way to reduce a large list of items to a manageable size by conducting a poll.  It limits group discussion and minimizes difficulty.  This is accomplished with a series of votes.  Multi-voting often follows a brainstorming session.


Prioritization is a method of assigning scores to issues based on multiple criteria.  The total scores for each issue are then compared to select the issue(s) to focus on first.

Fishbone Diagram

Cause and effect diagrams are also known as fishbones (because of their shape) or Ishikawa diagrams, (after their inventor, Dr. Kaoru Ishikawa, the Japanese quality control statistician).  The fishbone diagram is a visual display of information using lines, arrows and words.  It is designed to focus on root causes rather than symptoms and to represent the relationship between an effect (what is wrong) and its causes.


A checksheet is a worksheet used to collect data.  Data must be collected carefully and accurately.  Using a checksheet makes it easier to collect, compile and analyze data consistently.

Pareto Chart

A Pareto chart is a form of a vertical bar graph with a cumulative percentage line overlaid.  Pareto charts help organize data to show the major factor(s) that make up the subject being analyzed.

To learn the full definition, when to use, the benefits, procedures, do’s and don’ts and examples for all of these Tools and Techniques, go to the following address and request a copy of the full article “Team Tools and Techniques for Problem Solving”:


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